Our Office is closed Until further Notice

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COVID-19 (CORONAVIRUS) CUSTOMER & STAFF PROTECTION MEASURES

OUR OFFICE IS CLOSED UNTIL FURTHER NOTICE

Valley View Sewer District closed its office doors to the public on March 13, 2020, to limit the spread of COVID-19 and help preserve & maintain the health & life of the public. After consideration of Governor Proclamation 20-23, the District further modified its onsite administration staffing hours effective March 25, 2020. The Administration Office will be staffed Tuesdays and Thursdays from 8:00 AM to 5:00 PM. The Administration Office will not be staffed Mondays, Wednesdays, and Fridays for two weeks.

Sewer Related Emergencies

The District is prepared to respond to sewer related emergencies 24 hours a day. If you are experiencing a sewer related emergency, please call 206-501-8158. The District has a Maintenance/Operation Team onsite Monday-Friday 8:00 AM to 5:00 PM and is ready to assist you. http://www.valleyviewsewer.org/customers/after-hours-emergency-contact/

Billing Questions & Account Updates

The District Admin Team will soon be able to answer your billing questions while working remotely. In the meantime, we request all non-sewer related emergency calls leave a message in our general voicemail. Please leave your name, service address, and your contact information, and we will return your call as soon as possible. The District phone number is 206-242-3236. An email inbox for billing questions is valvue@valleyviewsewer.org.

You may pay your sewer bill by US Mail, by phone, by auto-pay, online, or in-person by dropping off your payment in the drop box located near the flag pole in our parking lot. http://www.valleyviewsewer.org/customers/billing/

Proclamation 20-23 also encouraged utility districts to take reasonable actions to mitigate the economical impacts of COVID-19. Effective March 23, 2020, the District will not add late fees to sewer bills that are due at the end of this month. The District will review this practice for future sewer billing cycles. Staff is prepared to answer your billing questions and will establish payment arrangements to prevent past-due account balances.

 Permitting & Inspections

For Permitting and Inspection needs, please call 206-242-3236 or email valvue@valleyviewsewer.org. Our team will continue to review and issue permits electronically and will be available to meet with our customers and contractors with scheduled appointments.

The actions we are taking are intended to protect the health of our community and employees. Our team wants to thank you for your support and patience while the District follows Proclamation 20-23 to the best of its abilities.

VALLEY VIEW SEWER DISTRICT